Jenks, OK

Great job Caleb in locating and fixing the problem quickly. Will certainly recommend!

Caleb & Talon were an absolute pleasure to have out at our house. they were smart, kind & very knowledgeable. They were easy to talk to & very easy to trust which is huge to us because we have little kids. they offered us up front & awesome pricing as well as explanations for everything they found. I could not recommend the company or these two anymore!! Definitely ask for them when you have an appt with innovative air:)

Caleb and Talon visited my home to address some concerns my husband and I had with our HVAC system. They were friendly, professional, and took care of everything we needed. I was especially impressed by Caleb's attentiveness and patience. In talking with both of them, it's obvious this company cares about its employees and strives to provide top-notch service. I would absolutely recommend Innovative Air Pros to anyone needing HVAC service. 5 stars!!!

Awesome! Thanks Caleb for great service, after hours!!

Caleb was great and conversation with him and Cody very helpful. Honest and straight forward approach. Service oriented company.

Trendon and Tanner did an amazing job! They were very kind and answered any questions we had. Would recommend to anyone in need of HVAC needs!

Trendon came and replaced an AC unit at a rental property for me. He called me before he arrived. He was very polite, kept me up to date, and did great work in general. Tim was the initial sales person I talked to and he was very straight forward and honest with pricing. Innovate Air Pros in general always have great to work with. They respond quickly to all questions and set up appointments promptly. I even had to rescheduled on them last minute and they still fit me in within the same week. I super appreciated that! This is like the third time theyve done work for me and its been great each time. Ill continue to rely on them moving forward and would recommend them to anyone.

Knowledgeable, nice, like wore booties while in house. Good work dogs!!!! One suggestion, don't assume the general public knows the air conditioning jargon.

We had a great experience with Ryan as our technician. He was thorough and took the time to explain everything, including showing us pictures. We would highly recommend this company as we have had positive interactions from beginning to end.

Trendon was very detailed with his work and did a great job.

Chris did an amazing job at figuring out the problem in short time

The guys came out inspected everything, but of course the system was working as it was supposed and wouldn’t act up. they turned equipment off and on several times and went through everything to make sure it was working properly. They showed me that the air filter was beyond help and needs to be replaced. Great job

Chris was very professional and courteous. He was thorough in is analysis of our furnace and clearly communicated his findings. He also answered all of my questions and addressed my concerns. I would be pleased to have him return for future maintenance.

Always satisfied with the service and techs. Ryan was great!

Ryan arrived at the appointment time, clean-cut, friendly, confident. He did the inspection of our heater and found two weak links and told us the additional cost to make it right again. He completed the repairs in about an hour. I feel confident that our heater will be efficient and reliable this winter. Ryan is a great face for the company.

Ryan was a great example of the prompt and professional service that innovative air pros provides!

Chris’ demeanor and candor was exceptional. I inadvertently misunderstood some of the context of the conversation and within a few moments he was able to clarify and clear up my confusion. I think that his explanation of the process and his role within the process helped to alleviate any concerns I had about the proposed course of action. He clearly identified that the current system in the house was inching nearer to the end of expected service life. He proposed several cost saving options and helped guide my decision. My only criticism, which may just be specific to this instance, is that it may be very beneficial to the customer for the repair technician to clearly state that the repair technicians does not have the ability to provide whole system replacement recommendations. So it may be useful to lay out that info at the beginning. “I can only provide repair options, but if you want yo discuss whole system replacements you need to talk to Cody.” Because I didn’t have the puzzle piece above, when Chris asked me for the second timr “Are you really sure you want to do this?”, a lot of very conflicting thoughts occurred simultaneously. For example: He asked me this already, what exactly am I missing? Is he attempting to suggest that buying these products are a bad investment and I should, in fact, buy a new system entirely? If so, why didn’t he cover this option before he left and came back? Well anyway, it was a hot 30 seconds before Chris, thankfully, realized where I was confused. When he clarified that his role as a repair technician simply eliminated his ability to provide any context around buying a new system and that if I wanted to have the discussion about a new system that I would need to talk with Cody, everything seemed to fall in place and was good. So uh sorry for the novel. The tl;dr version is: Chris is a good employee and seems to care about helping folks and thankfully had the patience and grace to help me figure it out.

Great service, quick response.

Fast and great service!

Caleb was great! He answered all of our questions and was extremely courteous.

Dalton called and was running ahead of schedule, which was great since we were hot on a hot day!!! He quickly found the problem and gave us 3 options. He fixed the problem by performing the option we chose in a very quick and clean manner. We appreciate him being able to come out on a Sunday afternoon of a holiday weekend to make sure our house was cooler than 82 degrees!!

Great technician!

Working with Dalton and Innovative Air Pros is always painless. They provide great service. Very prompt and friendly. Highly recommend!

Our air conditioners were old and one finally went out. We made the decision to replace both with Innovative Air Pros service and systems. Their team members came out, were on time and professional, and left our home with two new systems installed and running great. They are so quiet and a real improvement! Thank you for your service!

We had Ryan, Chris and Piper here today. They installed a new AC unit. They started at 7 am and worked until they had everything completed. Our attic is a hot box! I have no idea how they worked so hard and efficiently in that heat. They finished the job and were all 3 professional, friendly, and efficient. We were also impressed with Cody, our sales rep too. He was very knowledgeable and professional. This company is local and we would highly recommend to anyone buying a system or needing AC service at your home!

Chris was awesome! A+ Service. Professional, quick, and courteous.

Very Thorough

Great service. Technician was professional and personable.

Caleb is great. He is thorough and explains things well.

Chris and Pepper were thorough and explained findings. They were polite and respectful.

Thorough inspection, good communication. Courteous as well.

Called ahead and sent photo ID of my favorite tech. Thorough inspection of inside and outside systems. Discussed findings and made certain all questions were answered and educated me on options and optimal settings.

Thanks for quick and efficient service!

Dalton was professional and friendly and answered all my questions.

Dalton did a great job cleaning our equipment and going over the status of our system.

Kaleb was on time, courteous (as always) and explained the questions to Ed’s before starting. Identified a problem with a part under warranty and had parts needed to replace on same visit. As good as it could have been.