Local Reviews
for Jenks, OK
Our Reviews by City
Awesome service
Doug - Jenks, OK 74037
The guys came out inspected everything, but of course the system was working as it was supposed and wouldn’t act up. they turned equipment off and on several times and went through everything to make sure it was working properly. They showed me that the air filter was beyond help and needs to be replaced. Great job
Response from Innovative Air Pros:
We're so happy to hear that our heating and cooling service met your needs. Thanks for the positive review!
Chris Vessey Service Call
Neil - Jenks, OK 74037
Chris was very professional and courteous. He was thorough in is analysis of our furnace and clearly communicated his findings. He also answered all of my questions and addressed my concerns. I would be pleased to have him return for future maintenance.
Response from Innovative Air Pros:
We're delighted to hear that our heating and cooling service met your expectations. Thank you for your kind words.
Great Service
Leann - Jenks, OK 74037
Always satisfied with the service and techs. Ryan was great!
Response from Innovative Air Pros:
We're delighted to hear that our heating and cooling service met your expectations. Thank you for your kind words.
In Good Hands
Bill - Jenks, OK 74037
Ryan arrived at the appointment time, clean-cut, friendly, confident. He did the inspection of our heater and found two weak links and told us the additional cost to make it right again. He completed the repairs in about an hour. I feel confident that our heater will be efficient and reliable this winter. Ryan is a great face for the company.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great service again
Jennifer - Jenks, OK 74037
Ryan was a great example of the prompt and professional service that innovative air pros provides!
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
A brief review
George - Jenks, OK 74037
Chris’ demeanor and candor was exceptional. I inadvertently misunderstood some of the context of the conversation and within a few moments he was able to clarify and clear up my confusion. I think that his explanation of the process and his role within the process helped to alleviate any concerns I had about the proposed course of action. He clearly identified that the current system in the house was inching nearer to the end of expected service life. He proposed several cost saving options and helped guide my decision. My only criticism, which may just be specific to this instance, is that it may be very beneficial to the customer for the repair technician to clearly state that the repair technicians does not have the ability to provide whole system replacement recommendations. So it may be useful to lay out that info at the beginning. “I can only provide repair options, but if you want yo discuss whole system replacements you need to talk to Cody.” Because I didn’t have the puzzle piece above, when Chris asked me for the second timr “Are you really sure you want to do this?”, a lot of very conflicting thoughts occurred simultaneously. For example: He asked me this already, what exactly am I missing? Is he attempting to suggest that buying these products are a bad investment and I should, in fact, buy a new system entirely? If so, why didn’t he cover this option before he left and came back? Well anyway, it was a hot 30 seconds before Chris, thankfully, realized where I was confused. When he clarified that his role as a repair technician simply eliminated his ability to provide any context around buying a new system and that if I wanted to have the discussion about a new system that I would need to talk with Cody, everything seemed to fall in place and was good. So uh sorry for the novel. The tl;dr version is: Chris is a good employee and seems to care about helping folks and thankfully had the patience and grace to help me figure it out.
Response from Innovative Air Pros:
First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We are so thankful for the 5-stars! It was a pleasure serving you and your family. We are here for you when you need us!
Great service, quick response.
Kristen - Jenks, OK 74037
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Fast and great service!
Rebecca - Jenks, OK 74037
Response from Innovative Air Pros:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Wonderful service!
Erica - Jenks, OK 74037
Caleb was great! He answered all of our questions and was extremely courteous.
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Dalton is Awesome!
Amanda - Jenks, OK 74037
Dalton called and was running ahead of schedule, which was great since we were hot on a hot day!!! He quickly found the problem and gave us 3 options. He fixed the problem by performing the option we chose in a very quick and clean manner. We appreciate him being able to come out on a Sunday afternoon of a holiday weekend to make sure our house was cooler than 82 degrees!!
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great technician!
Kasey - Jenks, OK 74037
Response from Innovative Air Pros:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Awesome work!
D'wain - Jenks, OK 74037
Working with Dalton and Innovative Air Pros is always painless. They provide great service. Very prompt and friendly. Highly recommend!
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Efficient and just in time
Catherine - Jenks, OK 74037
Our air conditioners were old and one finally went out. We made the decision to replace both with Innovative Air Pros service and systems. Their team members came out, were on time and professional, and left our home with two new systems installed and running great. They are so quiet and a real improvement! Thank you for your service!
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Love this company
Anna - Jenks, OK 74037
We had Ryan, Chris and Piper here today. They installed a new AC unit. They started at 7 am and worked until they had everything completed. Our attic is a hot box! I have no idea how they worked so hard and efficiently in that heat. They finished the job and were all 3 professional, friendly, and efficient. We were also impressed with Cody, our sales rep too. He was very knowledgeable and professional. This company is local and we would highly recommend to anyone buying a system or needing AC service at your home!
Great service and fair price!
Jonathan - Jenks, OK 74037
Chris was awesome! A+ Service. Professional, quick, and courteous.
Good Service
William - Jenks, OK 74037
Very Thorough
Great Service
Tanya - Jenks, OK 74037
Great service. Technician was professional and personable.
Great service
Ronda - Jenks, OK 74037
Caleb is great. He is thorough and explains things well.
Great service!
Debbie - Jenks, OK 74037
Chris and Pepper were thorough and explained findings. They were polite and respectful.
Thorough inspection, good communication. Courteous as well.
Aaron - Jenks, OK 74037
Excellent service
Judy - Jenks, OK 74037
Called ahead and sent photo ID of my favorite tech. Thorough inspection of inside and outside systems. Discussed findings and made certain all questions were answered and educated me on options and optimal settings.
Great service
Jennifer - Jenks, OK 74037
Thanks for quick and efficient service!
Great service!
Rebecca - Jenks, OK 74037
Dalton was professional and friendly and answered all my questions.
Great Service
Mark - Jenks, OK 74037
Dalton did a great job cleaning our equipment and going over the status of our system.
Great tune up
David - Jenks, OK 74037
Kaleb was on time, courteous (as always) and explained the questions to Ed’s before starting. Identified a problem with a part under warranty and had parts needed to replace on same visit. As good as it could have been.
Caleb P.
HVAC Replacement: Conducting a routine evaluation of a client's HVAC system, I detected a severe electrical malfunction in the unit. Unfortunately, repairing it was not a practical option. I conveyed this unfortunate situation to the client, addressing their financial concerns. To ease the path to a new electrical system, we introduced a tailored financing special, allowing the client to experience enhanced comfort while benefiting from our Friends & Family Club Maintenance offerings for the new HVAC system.
Chris V.
Technicians installed a 15 ton package unit. Technicians brought system up to code.
Ryan H.
Annual ac maintenance on a 4 year old high efficiency Trane system. The system is in great shape after some routine cleaning.
Caleb P.
Preformed yearly furnace maintenance on a 2015 carrier system checked all heating components amperage’s bearings and adjusted gas pressure. System is running good at this time would highly recommend adding a humidifier and a whole home air purifier on the system.
Caleb P.
Preformed a yearly air con Maintenance on the upstairs checked all amperage’s capacitors contactors refigerant levels and washed the coil. Opted out of the downstairs due to the system being low on r22 refrigerant.
Ryan H.
Service call for a system that froze up. Technician arrived to find a sheet of ice still on the coil. Checked all functions of the system and found the system low on refrigerant. The customer wanted to fill the system up to get some comfort in the home.
Chris V.
Finished the duct work.
Caleb P.
Replaced the filters from the tune up.
Ryan H.
Installed a warranty control board at no cost to the customer under our extended labor warranty.
Caleb P.
Technician did a yearly tune up on a carrier system. Technician checked all amp draws on the motors and the capacitors for those motors. Technician had also checked charge on the system to make sure it would cool efficiently. Everything is working properly at this time.
Chris V.
Technicians installed a new condensing fan motor, two hard start kits, two capacitors, two ss2 safety switches and a blue tube germicidal Uv bulb. We made sure all equipment was working properly and that the Uv bulb was on and working properly.
Chris V.
17.2 SEER2 Variable Speed AC and Two Stage 80% Efficient Furnace with variable speed fan. Technicians installed a full Amana S Series system. Technicians performed an A/C start up. Customer is using existing filters.
Ryan H.
Installed a new 14.3 SEER2 Goodman AC with Single Stage Furnace for the upstairs.
Chris V.
14.3 SEER2 AC with 96% Efficient Single Stage Furnace. Installed two new full A/C systems. Technicians performed an A/C start up on both systems
Caleb P.
Found circuit one tripping on low pressure there are note on the unit indicating a known leak system is running on r22 and r427a.
Ryan H.
Installed a new supply boot to help a bedroom stay the right temperature.
Caleb P.
Upon arriving at the client's residence for HVAC system servicing, I evaluated the unit's condition and identified a severe compressor failure. Regrettably, repairing it was unfeasible. I conveyed this unfortunate situation to the client and discussed the available options. Recognizing the financial strain, I provided the client with a range of alternatives. To make acquiring a new compressor more accessible, we proposed a financing special, allowing them to enjoy improved comfort. Additionally, our Friends & Family Club Maintenance benefits will safeguard the new HVAC system's performance.
Caleb P.
Online Order: Recognizing the importance of air filter replacement, the client efficiently ordered a batch through our online store, ensuring continuous high indoor air quality.
Caleb P.
Found the dehumidifiers never shutting off customer would like the unplugged to see if that helps with the electricity bill .
Caleb P.
Found the unit low on refrigerant with a leak in the evaporator coil replaced the evaporator coil under warranty charged the system to the recommended levels system is cooling properly at this time.
Caleb P.
Found the units capacitor out and the breaker tripping due to a burnt wire. Replaced the capacitor and insured proper operation.
Caleb P.
Technicians installed a 17.2 SEER2 Variable Speed AC and Two Stage 80% Efficient Furnace with variable speed fan. Technician checked charge on the system to make sure everything is working properly before leaving.
Caleb P.
Gave a quote to run new dryer vent.
Chris V.
For this job, Technician performed a Two system A/C maintenance tune up. Technician checked all safety devices and components that are in use during the A/C season. Technician found the Downstairs systems compressor motor is pulling high amps on start up, Compressor is also pulling real high amps while running, the indoor coil is restricted, as well as the Contactor switch is looking pretty bad. The Upstairs systems compressor is pulling higher amps on start up and the indoor coil doesn’t have a water safety switch to prevent water damage. Customer would like further options on replacement for the downstairs system.
Caleb P.
Found the upstairs units compressor valves not compressing the refrigerant like it should causing poor cooling. Also found the downstairs severely low on r410a which means the system is leaking. Customer wants a quote for new systems.