Recent Jobs and Reviews in Jenks, OK
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Job Locations and Reviews
Caleb P.
The technicians got called out due to a possible air leak on a new system. Upon further inspection we couldn’t find any so we asked the customer to point the ones out that he said he felt so we could fix them, the customer pointed out the rubber grommet on the suction line that had gotten a little burnt during installation as well as two spots we couldn’t feel any air but put more mastic on it to be sure. Everything is set and ready to go.
Jenks, OK 74037
Chris V.
17.2 SEER2 Variable Speed AC and Two Stage 80% Efficient Furnace with variable speed fan. Technicians installed new full system. Technicians installed new filter situation on the furnace. Filter size- 20x25x5. Technicians performed an A/C start up to ensure proper operation for the summer months. System works great at this time.
Jenks, OK 74037
Caleb P.
The technicians installed a new 14.3 SEER2 AC with Single Stage Furnace. We made sure everything was level and up to code in our area. We also air sealed everything with mastic, adjusted the refrigerant charge, blew the drain line out, flushed the refrigerant lines, pulled a vacuum to manufacture specifications and ensured proper operation. Everything is working great and is ready for the rest of the summer.
Jenks, OK 74037
Ryan H.
Service call to find a restriction inside the refrigerant circuit. Technician used a thermal camera to locate a restriction inside the condensing coil of a 2023 Daikin condenser. The manufacturer has been contacted and we are working on getting the replacement parts.
Jenks, OK 74037
Ryan H.
Annual maintenance on two systems. The systems are both working as they should here today. The blower motor capacitor on the upstairs system is weak. The upstairs system doesn’t have a wet switch on the secondary port of the evaporator coil. The customer mentioned allergy issues so some estimates will be built to address the indoor air quality.
Jenks, OK 74037
Caleb P.
Arrived and removed 3 existing toilets. Installed 3 new customer provided kohler toilets with new wax rings and supply lines. Mounted and secured to ground. Flushed and confirmed proper function with no leaks around tank or floor.
Jenks, OK 74037
Caleb P.
The technicians got called due to a “unit not working” we arrived to find that the unit was running exactly how it should and the customer stated that the unit would make a noise every now and then and she just wanted to make sure it wasn’t anything that was broken. After further investigation we found that the pan at the bottom of the unit was rattling in the middle of the unit, we screwed it together and the rattling went away. Everything else is good to go.
Jenks, OK 74037
Ryan H.
Service call for a thermostat that would not connect to Wi-Fi. Walked the customer through the process to get the thermostat back online.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Tankless is brand new and was not flushed. Customer stated when outside faucet at front of home is used water floods into home. Gave estimate to replace and customer declined at this time.
Jenks, OK 74037
Caleb P.
Technician arrived for the annual AC maintenance For spring 2024. While checking the system and attempting to get the reading on the compressors LRA, the compressor upon start up, shorted out. Discussed this with the homeowner, and the homeowner would like to see replacement options Tim HOLT will be reaching out soon
Jenks, OK 74037
Caleb P.
Technicians arrived to find the downstairs system not cooling, as well as the upstairs system not cooling efficiently upon further inspection. Technicians found that the upstairs system was low on r22 refrigerant To keep up technicians, then inspected the downstairs and found that the system was frozen after thawing of the coil technicians found that the system was in fact severely low on r22 refrigerant systems are from 2005 explained to the customer the issues she had mentioned that they do have a home warranty company But wants to move forward with getting estimates I will set up a time tomorrow morning to sit down with him and call the customer once her husband gets home tonight.
Jenks, OK 74037
Caleb P.
During our annual air conditioning maintenance as part of the Friends and Family Club at Innovative Air Pros, we serviced your system. Through our thorough inspection and cleaning process preformed on your system, we found no concerns. The system is working great and should give you no trouble for the rest of the season. Thank you for being a part of the Innovative Air Pros family and please let us know if you have any future challenges with the comfort of your home.
Jenks, OK 74037
Caleb P.
Arrived and drained existing water heater. Pulled from closet and reworked water lines. Installed new ball valve, hammer arrestors, supply lines, and expansion tank. Set tankless and hooked up water. Turned on and bled air from lines inside home. Hooked up gas with sediment trap and new supply line. Ran new venting up and out roof. Ran condensate and t&p lines to floor drain. Powered up unit and confirmed proper function.
Jenks, OK 74037
Caleb P.
The technicians installed two new 17.2 SEER2 Variable Speed AC and Two Stage 80% Efficient Furnace with variable speed fan for the upstairs and the downstairs heating and air systems. We also fixed the upstairs ducting by increasing return size and supply size. We made sure everything was level and up to code in our area as well as blew drains out, air sealed everything with mastic and adjusted both systems refrigerant charge. Everything is set and ready to go on the air conditioning side. There is a gas leak in some of the flexible gas line suspected to be coming from the supply to the furnace, the plumbers are supposed to come out and either repair or run a new run of the gas line.
Jenks, OK 74037
Caleb P.
Technicians arrived to perform a yearly friends and family club maintenance on a brand new Amana S system technicians adjusted charge from install clean coil. Check the temperature differentials amps also checked kinks and the ductwork and any other ductwork issues technicians found no issues at this time. Customer will monitor the system now that it has the proper refrigerant levels and let us know.
Jenks, OK 74037
Caleb P.
Technician arrived and performed a diagnosis found that the outdoor fan motor was bad. However, the rest of the system is operating in good condition. Homeowner moved forward with repairs. System is now completely operational.
Jenks, OK 74037
Caleb P.
During our annual air conditioning maintenance as part of the Friends and Family Club at Innovative Air Pros, we serviced your system. Through our thorough inspection and cleaning process preformed on your system, we found no concerns. The system is working great and should give you no trouble for the rest of the season. Thank you for being a part of the Innovative Air Pros family and please let us know if you have any future challenges with the comfort of your home.
Jenks, OK 74037
Caleb P.
The technicians installed a new 14.3 SEER2 AC with Single Stage Furnace. We made sure everything was level and up to code in our area. We also adjusted the refrigerant charge as well as air sealed everything with mastic and blew out the drain line. Everything is set and ready to go for the rest of the summer.
Jenks, OK 74037
Caleb P.
During our annual air conditioning maintenance as part of the Friends and Family Club at Innovative Air Pros, we serviced your system. Through our thorough inspection and cleaning process preformed on your system, we found a capacitor reading well below its range. However, overall, the rest of the system is in great condition. Technician informed the homeowner of these concerns with options for solutions. They have decided to move forward with the repair. Thank you for being a part of the Innovative Air Pros family and please let us know if you have any future challenges with the comfort of your home.
Jenks, OK 74037
Caleb P.
Technician arrived and found the attic floor drain was clogged, Shop vac the water out of the floor drain along with some clumps. Tested the floor drain with 2 gallons of water. Floor drain is now draining properly.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Flushed water heater and found no sediment at this time. Customers prv is older and isn’t working properly causing the pressure to fluctuate. Also both bathroom toilets have fill valves and flappers that are starting to work improperly. Emailed and discussed replacement options with customer. They will let us know when they want to move forward with getting repairs made.
Jenks, OK 74037
Caleb P.
During our annual air conditioning maintenance as part of the Friends and Family Club at Innovative Air Pros, we serviced your system. Through our thorough inspection and cleaning process preformed on your system, we found a capacitor reading well below its range. However, overall, the rest of the system is in great condition. Technician informed the homeowner of these concerns with options for solutions. He has decided to move forward with repairs. Thank you for being a part of the Innovative Air Pros family and please let us know if you have any future challenges with the comfort of your home.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Flushed water heater and found no signs of sediment at this time.
Jenks, OK 74037
Caleb P.
Technician arrived and found the system to be low on refrigerant upon diagnosis found that there was a restriction in the txv as well. System is under warranty after discussing solutions with the homeowners, They have decided to move forward with repairs and or now members of our friends and family club.
Jenks, OK 74037
Caleb P.
Technician arrived to perform a yearly friends and family club maintenance checked all capacitors contactors refrigerant levels wash the coil change the filter and check temperature differential technician found no issues at this time. Technician went over options with the customer emailed them to her so she can review them. She will let us know if she is interested in moving forward.
Jenks, OK 74037
Trendon came and replaced an AC unit at a rental property for me. He called me before he arrived. He was very polite, kept me up to date, and did great work in general. Tim was the initial sales person I talked to and he was very straight forward and honest with pricing. Innovate Air Pros in general always have great to work with. They respond quickly to all questions and set up appointments promptly. I even had to rescheduled on them last minute and they still fit me in within the same week. I super appreciated that! This is like the third time theyve done work for me and its been great each time. Ill continue to rely on them moving forward and would recommend them to anyone.
Response from Innovative Air Pros:
Thank you for the wonderful review and for taking the time to share your feedback.
Knowledgeable, nice, like wore booties while in house. Good work dogs!!!! One suggestion, don't assume the general public knows the air conditioning jargon.
Response from Innovative Air Pros:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We had a great experience with Ryan as our technician. He was thorough and took the time to explain everything, including showing us pictures. We would highly recommend this company as we have had positive interactions from beginning to end.
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Review
The guys came out inspected everything, but of course the system was working as it was supposed and wouldn’t act up. they turned equipment off and on several times and went through everything to make sure it was working properly. They showed me that the air filter was beyond help and needs to be replaced. Great job
Response from Innovative Air Pros:
We're so happy to hear that our heating and cooling service met your needs. Thanks for the positive review!
Review
Chris was very professional and courteous. He was thorough in is analysis of our furnace and clearly communicated his findings. He also answered all of my questions and addressed my concerns. I would be pleased to have him return for future maintenance.
Response from Innovative Air Pros:
We're delighted to hear that our heating and cooling service met your expectations. Thank you for your kind words.
Review
Always satisfied with the service and techs. Ryan was great!
Response from Innovative Air Pros:
We're delighted to hear that our heating and cooling service met your expectations. Thank you for your kind words.
Review
Ryan arrived at the appointment time, clean-cut, friendly, confident. He did the inspection of our heater and found two weak links and told us the additional cost to make it right again. He completed the repairs in about an hour. I feel confident that our heater will be efficient and reliable this winter. Ryan is a great face for the company.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Ryan was a great example of the prompt and professional service that innovative air pros provides!
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
Review
Chris’ demeanor and candor was exceptional. I inadvertently misunderstood some of the context of the conversation and within a few moments he was able to clarify and clear up my confusion. I think that his explanation of the process and his role within the process helped to alleviate any concerns I had about the proposed course of action. He clearly identified that the current system in the house was inching nearer to the end of expected service life. He proposed several cost saving options and helped guide my decision. My only criticism, which may just be specific to this instance, is that it may be very beneficial to the customer for the repair technician to clearly state that the repair technicians does not have the ability to provide whole system replacement recommendations. So it may be useful to lay out that info at the beginning. “I can only provide repair options, but if you want yo discuss whole system replacements you need to talk to Cody.” Because I didn’t have the puzzle piece above, when Chris asked me for the second timr “Are you really sure you want to do this?”, a lot of very conflicting thoughts occurred simultaneously. For example: He asked me this already, what exactly am I missing? Is he attempting to suggest that buying these products are a bad investment and I should, in fact, buy a new system entirely? If so, why didn’t he cover this option before he left and came back? Well anyway, it was a hot 30 seconds before Chris, thankfully, realized where I was confused. When he clarified that his role as a repair technician simply eliminated his ability to provide any context around buying a new system and that if I wanted to have the discussion about a new system that I would need to talk with Cody, everything seemed to fall in place and was good. So uh sorry for the novel. The tl;dr version is: Chris is a good employee and seems to care about helping folks and thankfully had the patience and grace to help me figure it out.
Response from Innovative Air Pros:
First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We are so thankful for the 5-stars! It was a pleasure serving you and your family. We are here for you when you need us!
Review
Great service, quick response.
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Fast and great service!
Response from Innovative Air Pros:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Review
Caleb was great! He answered all of our questions and was extremely courteous.
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Dalton called and was running ahead of schedule, which was great since we were hot on a hot day!!! He quickly found the problem and gave us 3 options. He fixed the problem by performing the option we chose in a very quick and clean manner. We appreciate him being able to come out on a Sunday afternoon of a holiday weekend to make sure our house was cooler than 82 degrees!!
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Great technician!
Response from Innovative Air Pros:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Review
Working with Dalton and Innovative Air Pros is always painless. They provide great service. Very prompt and friendly. Highly recommend!
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Review
Our air conditioners were old and one finally went out. We made the decision to replace both with Innovative Air Pros service and systems. Their team members came out, were on time and professional, and left our home with two new systems installed and running great. They are so quiet and a real improvement! Thank you for your service!
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Review
We had Ryan, Chris and Piper here today. They installed a new AC unit. They started at 7 am and worked until they had everything completed. Our attic is a hot box! I have no idea how they worked so hard and efficiently in that heat. They finished the job and were all 3 professional, friendly, and efficient. We were also impressed with Cody, our sales rep too. He was very knowledgeable and professional. This company is local and we would highly recommend to anyone buying a system or needing AC service at your home!
Response from Innovative Air Pros:
We thank you for sharing your positive experience. It made our day.
Review
Chris was awesome! A+ Service. Professional, quick, and courteous.
Response from Innovative Air Pros:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations.
Review
Very Thorough
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Great service. Technician was professional and personable.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Caleb is great. He is thorough and explains things well.
Response from Innovative Air Pros:
We’re so glad you had a good experience.
Review
Chris and Pepper were thorough and explained findings. They were polite and respectful.
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Review
Thorough inspection, good communication. Courteous as well.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Called ahead and sent photo ID of my favorite tech. Thorough inspection of inside and outside systems. Discussed findings and made certain all questions were answered and educated me on options and optimal settings.
Response from Innovative Air Pros:
Thanks for sharing your review with us and the community.
Review
Thanks for quick and efficient service!
Response from Innovative Air Pros:
You are so welcome! We certainly appreciate your business!
Review
Dalton was professional and friendly and answered all my questions.
Response from Innovative Air Pros:
Thank you for the kind words! We are here for you when you need us. Don't hesitate to reach out anytime.
Review
Dalton did a great job cleaning our equipment and going over the status of our system.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Kaleb was on time, courteous (as always) and explained the questions to Ed’s before starting. Identified a problem with a part under warranty and had parts needed to replace on same visit. As good as it could have been.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
