Recent Jobs and Reviews in Jenks, OK
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Job Locations and Reviews
Caleb P.
Technicians arrived to find the upstairs system, not cooling efficiently checked the refrigerant levels, temperature differentials, and overall health system at the unit only had a 13° temperature differential due to low refrigerant in the system. Technician presented options. Customer to contact the homeowner and will let us know if they wanna move forward.
Jenks, OK 74037
Chris V.
For this job, Customer states he has gone thru 2 blower motors since the equipment has been in, says something is wrong with the system. Technician arrived to perform a free second opinion to run a static pressure test to ensure proper sizing of the duct system. Technician found the return ducts are way to small to be running a 5 ton system as well as the Supply side can have a new design to help reduce the overall static pressure. The Total static pressure reading is 1.04 which manufacturers need the total static at .50. Technician is going to get with the service manager to come up with estimates to fix the issues.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Water heater is 12 years old. Discussed and emailed repalcment options with customer. She is going to talk to her husband and let us know if they wanna go forward with replacement
Jenks, OK 74037
Caleb P.
Technicians arrived to perform a yearly friends and family club furnace maintenance on a 2014 train system technicians checked amps clean the flame sensor adjusted gas pressure check the blower bearings temperature differentials as well as overall health of the system. Technicians found that the ductwork is super dirty with dust and debris coming out of the vents, as well as the lack of a safety switch to prevent flooding from the house on the HVAC system technicians presented options. She will talk it over with her husband. I will follow up with them tomorrow afternoon at 5:30 to 630.
Jenks, OK 74037
Caleb P.
Technicians arrives to perform a factory furnace startup on a 2022 Amana system installed last year. Adjusted gas pressure temperature differential amps filter, cleanliness, and overall health of the system. Furnace is running as designed no issues were found other than ductwork being dirty. Customer wants to move forward with the cleaning. We will be here tomorrow to clean ducts.
Jenks, OK 74037
Chris V.
For this job, Customer states the Downstairs system is not cooling. Technician arrived to find the unit running at this time. Technician performed a full system evaluation to find the compressor capacitor is severely weak on the compressor. Customer wanted to replace it. Technician put a temporary capacitor on till Monday to come back and put the right size on. System is cooling at this time.
Jenks, OK 74037
Chris V.
For this job, Technician arrived to the SS2 water safety switch is full of water causing the system to not work. Technician found the drain line is backed up due to when the duct cleaners were here they didn’t clean the drain pan out. After blowing the drain out system works great.
Jenks, OK 74037
Caleb P.
Needs new filters!!!!!!
Jenks, OK 74037
Chris V.
For this job, Technician performed a two system A/C maintenance tune up. Technician checked all safety devices and components that are in use during the A/C season. Technician found the Downstairs systems duct work is super dirty needs a duct cleaning. Both systems work great at this time. Customer would like to talk to her husband about cleaning the downstairs system.
Jenks, OK 74037
Caleb P.
Today we completed your annual plumbing inspection, which also includes a water heater flush, but due to the water heater being 15 years old we do not recommend flushing at this time due to high risk of causing a leak. As a part of the inspection, we visually inspect every external plumbing fixture for corrosion and signs of leaks. All the plumbing fixtures in the house are working properly with no signs of leaks or corrosion at time of inspection. Being that the water heater manufacturer is giving a life expectancy of 8 to 10 years on their Water heaters we highly recommend replacement before tank fractures causing damage. Customer asked for a 50 gallon water heater replacement quote. I will include it with the results of the plumbing inspection. If not wanting to get replaced at this time I recommend an automatic shut off for the water heater that will detect water from a leak and shut water heater down minimizing property damage.
Jenks, OK 74037
Caleb P.
Technicians arrived to perform a yearly friends and family club furnace maintenance on a 2017 trane Furnace technicians found no issues at this time with the system did recommend duck cleanings. She is not interested at this time.
Jenks, OK 74037
Caleb P.
Technicians arrived to find the system low on refrigerant Technician found that the leak is in the evaporator coil. Technician also presented options for duck cleaning as well as duck sanitization. Homeowner decided to go with the peace of mind option to get the coil replaced as well as clean the ducks and then sanitize them.
Jenks, OK 74037
Caleb P.
Arrived and customer showed me outside faucet he was thinking about replacing. Spoke with customer and explained his existing faucet is one of the best. Gave options to rebuild and make it new. He declined at this time explaining he will do it himself.
Jenks, OK 74037
Ryan H.
Annual maintenance on a 2015 carrier 80% efficient single stage furnace. The system is in great shape and running as it should here today. Checked all capacitors, amp draws, and bearings on the electrical motors. Adjusted the gas pressure here today for optimal performance. Replaced the 12x30x1 and 14x30x1 return air filters. The duct work was pretty dirty and the customer mentioned high amounts of dust in the home so a duct cleaning and indoor air quality products were suggested there today today to address this issue.
Jenks, OK 74037
Caleb P.
Arrived and turned water off to home. Cut out existing piping and installed new ball valve, hammer arrestor, expansion tank and supply lines. Checked for any leaks after turning water back on to home.
Jenks, OK 74037
Caleb P.
Technicians arrived to perform a yearly furnace maintenance on a 2023 Amana system. Adjusted gas pressures checked amperage temperature, differentials, and insured proper operation. Technicians noticed that the ductwork was starting to get dirty recommended ductwork cleanings and customer denied at this time. Change the 5 inch media filter, email per customer request.
Jenks, OK 74037
Caleb P.
Today we performed your annual plumbing inspection and water heater flush, unit was 2 years old with a recirculating system. Advised customer that we highly recommend a pump timer on system to maximize life of water lines and pump. Also checked water pressure to the house and it was at 80psi which is in the acceptable range. House was built in 2022 and customer hasn’t noticed any plumbing issues at this time. All plumbing fixtures are in working order with no leaks noticed at time of inspection.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Flushed heater and found large amounts of sediment. Emailed customer multiple qoutes but customer isn’t interested at this time.
Jenks, OK 74037
Chris V.
For this job, technician performed a furnace start up by adjusting gas pressure and ensuring proper operation of the furnace for the winters seasons. Technician found the blower limit switch is intermittently working. The switch will be in tomorrow but homeowner says she doesn’t know a good time yet for us to come back and put it on.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Water heater is 6 years old and never been flushed. Discussed pros and cons to flushing and customer decided to not have it flushed. Gave some upgrade options but customer is uninterested at this time.
Jenks, OK 74037
Chris V.
For this job, Technician performed a two system A/C maintenance on two 13 year old Trane systems. Technician checked all safety devices and components that are in use during the A/C season. Technician found the Upstairs systems contactor switch is in some rough shape, The blower motor capacitor is weak, The compressor motor is pulling over the max amp draw on start up pulling 110 out of 109, as well as the system is slightly restricted. The Downstairs systems contactor switch is in rough shape, The blower motor capacitor is weak, as well as the outdoor fan motor capacitor is weak. Technician made several options for repairs. Customer wants the options emailed to him. Customer is going to think about what he needs to do.
Jenks, OK 74037
Caleb P.
Arrived and inspected water heater. Customer declined checking interior plumbing. Water heater is in rough shape and hvac system is old. Spoke with customer about potentially replacing system and water heater. They are interested so I called office and got it set up for Tim to come speak about options and financing with customer.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Water heater is in rough shape and shows signs of corrosion so it was not flushed. Replacement was discussed and qouted. Also customer wanted qoutes to replace main shutoff inside the home as well as the shutoffs under the faucets and toilets in the bathrooms.
Jenks, OK 74037
Caleb P.
Arrived and found a pex coupling leaking. Qouted to replace section and customer accepted. Shut off water to home cut out leaking section of pex and replaced with new. Turn water back on and confirmed leak had been fixed.
Jenks, OK 74037
Caleb P.
Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Water heater is 10 years old and was not flushed. Replacement was discussed along with the risks that could happen due to age of water heater. Customer requested qoute for outside faucet replacement as well. Emailed estimates to customer so she could discuss with husband.
Jenks, OK 74037
Caleb & Talon were an absolute pleasure to have out at our house. they were smart, kind & very knowledgeable. They were easy to talk to & very easy to trust which is huge to us because we have little kids. they offered us up front & awesome pricing as well as explanations for everything they found. I could not recommend the company or these two anymore!! Definitely ask for them when you have an appt with innovative air:)
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Caleb and Talon visited my home to address some concerns my husband and I had with our HVAC system. They were friendly, professional, and took care of everything we needed. I was especially impressed by Caleb's attentiveness and patience. In talking with both of them, it's obvious this company cares about its employees and strives to provide top-notch service. I would absolutely recommend Innovative Air Pros to anyone needing HVAC service. 5 stars!!!
Response from Innovative Air Pros:
Thanks for sharing your review with us and the community.
Trendon came and replaced an AC unit at a rental property for me. He called me before he arrived. He was very polite, kept me up to date, and did great work in general. Tim was the initial sales person I talked to and he was very straight forward and honest with pricing. Innovate Air Pros in general always have great to work with. They respond quickly to all questions and set up appointments promptly. I even had to rescheduled on them last minute and they still fit me in within the same week. I super appreciated that! This is like the third time theyve done work for me and its been great each time. Ill continue to rely on them moving forward and would recommend them to anyone.
Response from Innovative Air Pros:
Thank you for the wonderful review and for taking the time to share your feedback.
Knowledgeable, nice, like wore booties while in house. Good work dogs!!!! One suggestion, don't assume the general public knows the air conditioning jargon.
Response from Innovative Air Pros:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We had a great experience with Ryan as our technician. He was thorough and took the time to explain everything, including showing us pictures. We would highly recommend this company as we have had positive interactions from beginning to end.
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Review
The guys came out inspected everything, but of course the system was working as it was supposed and wouldn’t act up. they turned equipment off and on several times and went through everything to make sure it was working properly. They showed me that the air filter was beyond help and needs to be replaced. Great job
Response from Innovative Air Pros:
We're so happy to hear that our heating and cooling service met your needs. Thanks for the positive review!
Review
Chris was very professional and courteous. He was thorough in is analysis of our furnace and clearly communicated his findings. He also answered all of my questions and addressed my concerns. I would be pleased to have him return for future maintenance.
Response from Innovative Air Pros:
We're delighted to hear that our heating and cooling service met your expectations. Thank you for your kind words.
Review
Always satisfied with the service and techs. Ryan was great!
Response from Innovative Air Pros:
We're delighted to hear that our heating and cooling service met your expectations. Thank you for your kind words.
Review
Ryan arrived at the appointment time, clean-cut, friendly, confident. He did the inspection of our heater and found two weak links and told us the additional cost to make it right again. He completed the repairs in about an hour. I feel confident that our heater will be efficient and reliable this winter. Ryan is a great face for the company.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Ryan was a great example of the prompt and professional service that innovative air pros provides!
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
Review
Chris’ demeanor and candor was exceptional. I inadvertently misunderstood some of the context of the conversation and within a few moments he was able to clarify and clear up my confusion. I think that his explanation of the process and his role within the process helped to alleviate any concerns I had about the proposed course of action. He clearly identified that the current system in the house was inching nearer to the end of expected service life. He proposed several cost saving options and helped guide my decision. My only criticism, which may just be specific to this instance, is that it may be very beneficial to the customer for the repair technician to clearly state that the repair technicians does not have the ability to provide whole system replacement recommendations. So it may be useful to lay out that info at the beginning. “I can only provide repair options, but if you want yo discuss whole system replacements you need to talk to Cody.” Because I didn’t have the puzzle piece above, when Chris asked me for the second timr “Are you really sure you want to do this?”, a lot of very conflicting thoughts occurred simultaneously. For example: He asked me this already, what exactly am I missing? Is he attempting to suggest that buying these products are a bad investment and I should, in fact, buy a new system entirely? If so, why didn’t he cover this option before he left and came back? Well anyway, it was a hot 30 seconds before Chris, thankfully, realized where I was confused. When he clarified that his role as a repair technician simply eliminated his ability to provide any context around buying a new system and that if I wanted to have the discussion about a new system that I would need to talk with Cody, everything seemed to fall in place and was good. So uh sorry for the novel. The tl;dr version is: Chris is a good employee and seems to care about helping folks and thankfully had the patience and grace to help me figure it out.
Response from Innovative Air Pros:
First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We are so thankful for the 5-stars! It was a pleasure serving you and your family. We are here for you when you need us!
Review
Great service, quick response.
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Fast and great service!
Response from Innovative Air Pros:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Review
Caleb was great! He answered all of our questions and was extremely courteous.
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Dalton called and was running ahead of schedule, which was great since we were hot on a hot day!!! He quickly found the problem and gave us 3 options. He fixed the problem by performing the option we chose in a very quick and clean manner. We appreciate him being able to come out on a Sunday afternoon of a holiday weekend to make sure our house was cooler than 82 degrees!!
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Great technician!
Response from Innovative Air Pros:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Review
Working with Dalton and Innovative Air Pros is always painless. They provide great service. Very prompt and friendly. Highly recommend!
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Review
Our air conditioners were old and one finally went out. We made the decision to replace both with Innovative Air Pros service and systems. Their team members came out, were on time and professional, and left our home with two new systems installed and running great. They are so quiet and a real improvement! Thank you for your service!
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Review
We had Ryan, Chris and Piper here today. They installed a new AC unit. They started at 7 am and worked until they had everything completed. Our attic is a hot box! I have no idea how they worked so hard and efficiently in that heat. They finished the job and were all 3 professional, friendly, and efficient. We were also impressed with Cody, our sales rep too. He was very knowledgeable and professional. This company is local and we would highly recommend to anyone buying a system or needing AC service at your home!
Response from Innovative Air Pros:
We thank you for sharing your positive experience. It made our day.
Review
Chris was awesome! A+ Service. Professional, quick, and courteous.
Response from Innovative Air Pros:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations.
Review
Very Thorough
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Review
Great service. Technician was professional and personable.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Caleb is great. He is thorough and explains things well.
Response from Innovative Air Pros:
We’re so glad you had a good experience.
Review
Chris and Pepper were thorough and explained findings. They were polite and respectful.
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Review
Thorough inspection, good communication. Courteous as well.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Called ahead and sent photo ID of my favorite tech. Thorough inspection of inside and outside systems. Discussed findings and made certain all questions were answered and educated me on options and optimal settings.
Response from Innovative Air Pros:
Thanks for sharing your review with us and the community.
Review
Thanks for quick and efficient service!
Response from Innovative Air Pros:
You are so welcome! We certainly appreciate your business!
Review
Dalton was professional and friendly and answered all my questions.
Response from Innovative Air Pros:
Thank you for the kind words! We are here for you when you need us. Don't hesitate to reach out anytime.
Review
Dalton did a great job cleaning our equipment and going over the status of our system.
Response from Innovative Air Pros:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Review
Kaleb was on time, courteous (as always) and explained the questions to Ed’s before starting. Identified a problem with a part under warranty and had parts needed to replace on same visit. As good as it could have been.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
