Local Reviews
for Broken Arrow, OK
Our Reviews by City
Excellant service and great speed
floydgg - Broken Arrow, OK 74014
Response from Innovative Air Pros:
Mr. Floyd, thanks so much for you kind words! We appreciate you sharing your review with us and the community!
Great service.
Ruth - Broken Arrow, OK 74011
Chris explained everything to me. He was friendly and efficient and cleaned up when finished his work.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Excellent Service and friendly Professional Staff.
John - Broken Arrow, OK 74012
The HVAC person I was using was not returning calls anymore not sure what happened. Needed heat tape and pipe wrap installed on our 90% furnace condensation line to prevent a freeze up like we had during the polar vortex. A good friend recommend Innovative. They came out the same day quoted a price in the range I was looking for and installed it. Joined the "Pro Club" for Heat & A/C tune up plus fast and discounted service calls. FYI A/C went out this summer called after 5 PM on a Friday had a Tech. Saturday 8 AM no special charges.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Spring clean
Dana - Broken Arrow, OK 74012
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Excellent Service!
Rex - Broken Arrow, OK 74012
Dalton did a thorough and professional job with our Spring A/C service
Great Issue Diagnosis
Caleb - Broken Arrow, OK 74011
Love these guys!
CJ - Broken Arrow, OK 74011
If you are not happy with your current HVAC service, switch to these guys!
SUPER impressed!
Bonnie - Broken Arrow, OK 74011
I came home from work to find that our AC had quit working on an insanely hot day. I called around and couldn't find anyone that could come out the same day (a Friday at 3pm) until I called Innovative Air Pros. The woman I spoke to was so nice and compassionate about my situation and told me I would have a tech out that day to fix the AC after they finish their current job. Within the hour I got a call from Caleb the tech and said he was able to head my way, I was shocked that he was able to come out so quickly! Once I got off the phone, I received a text with all of Caleb's info and a picture which I REALLY appreciated as I was a woman at home alone, with just her child and small dog. It made me feel much more at ease to know who to expect. Caleb was so nice, knowledgeable and personable. He explained exactly what happened and was able to fix the issue right away with the parts in his truck. He was patient with me while I called my spouse and he explained everything all over again to him over the phone. He made me feel very comfortable about the situation and I am SO happy I ended up choosing Innovative Air Pros. We will definitely be using them for all of our heating and air needs from here on out.
Quick Service, Very professional and friendly!
Caleb - Broken Arrow, OK 74012
Caleb did a fantastic job diagnosing the problem and quickly getting it resolved! He was very professional and pleasant to speak with! He let me know some maintenance issues that need to be addressed at some point. I am very pleased with the service and quality of work!
Great Service!
Claude - Broken Arrow, OK 74011
Caleb is the best!
Cody is Awesome
Alan - Broken Arrow, OK 74012
Cody contacted me to let me know our thermostat emailed them about a problem with our system. Caleb came out promptly and diagnosed the problem and fixed it. Great folks to know and trust they will take good care of you!
Great service, quick response!
Miriam - Broken Arrow, OK 74011
Great service
Raul - Broken Arrow, OK 74012
Very friendly and professional service
Chris V.
Single System Furnace Maintenance Tune Up, Technicians checked all components as well as safety devices to allow proper Heating within the home,Technicians found systems Blower motor capacitor is getting weak as well as the Hot Surface igniter is looking pretty rough, Changed all filters, also offered several options for UV Air Purification to help eliminate any Bacterias, Allergens, Airborne Viruses, As well as Black Substance growth that build up and grow within the HVAC system. Customer doesn’t want to do anything today.
Chris V.
Technicians performed one furnace tune up and one furnace startup. Technicians checked all safeties on both systems, made sure the systems were working properly and changed all filters. Technicians also presented options of UV air purification devices to help better the air quality in the home, prevent any growth in the system as well as kill viruses.
Caleb P.
Preformed maintenance on both systems no problems mechanically found at this time. Did find the dryer venting into the closet that is a huge fire hazard due to the lint flying all over the place. Recommend venting that outside.
Chris V.
Two System Furnace Tune Up, Checked all Capacitors, Checked and Adjusted gas Manifold pressures, Checked blower motor bearings, Checked Blower motor amp draw, Checked blower motor assembly for build up of dust and dirt, Checked Inducer motor amp draw, Checked and cleaned flame sensors, Checked and changed all filters, Filter sizes- 1 14x24x1, 1 14x20x1, 1 12x20x1, Checked Heat exchanger for Cracks, Heat stress and/or Rust, Checked Flue pipe for proper code regulations, Checked Delta Ts, Checked Static pressures, Systems looks great at this time, Technicians offered several options for Indoor Air Quality as in UV Air Purification bulbs to help eliminate any Bacterias, Allergens, Airborne Viruses, As well as Black Substance growth that builds up and grow within the HVAC systems, Technicians also offered Surge Protectors to protect the Furnaces from any Power surges and Power outages that may effect them.
Caleb P.
Preformed start up aswell as a tune up both systems look good at this time.
Caleb P.
Installed the new main board due to power surge system is heating and working properly at this time.
Chris V.
Customer called having suspicions about her flue being broken and stated that another company said it was fine. We came out checked and found that the flu was apart in several places not being locked in place. Technicians taped and screwed all joints back together and performed our furnace maintenance on both the upstairs and downstairs. Checked all safeties and components to assure they were working properly. And checked and changed all filters (1) 14x30x1 (1) 16x20x1 (1) 12x12x1.
Caleb P.
Preformed yearly furnace maintenance on both systems. Systems both look good at this time no problems where found.
Ryan H.
Technicians installed new duct work to provide adequate air flow and proper function of the furnace.
Chris V.
Two system Furnace Tune Up, checked all capacitors, Checked blower motor bearing, Checked Blower motor amp draw, Checked Blower motor assembly for build up of dirt and dust, Checked Inducer motor amp draw, Checked and adjusted gas manifold pressures, Checked and cleaned flame sensors, Checked Hot Surface Igniters for wear and tear, Checked Flue pipe to make sure it’s up too code as well as no water leaks, Checked Heat exchangers for Rust, Heat stress and/ or cracks, Checked Static Pressures, Checked Delta Ts, Checked and cleaned Electronic air cleaners, The downstairs furnaces Inducer motor capacitor is starting to get out of manufacture spec as well as the Hot surface igniter is looking pretty rough, Technician also recommended a Power Humidifier to fix the customers dry humidity thru out the winter as well as offered several different UV Air Purification bulb options to eliminate any Bacteria, Airborne Viruses, Allergens, and Black Substance Growth that build up and grow throughout H
Ryan H.
Performed a heavy duty heater tune up, improved air quality by adding filtration, and cleaned the customers A coil.
Ryan H.
Cleaned a blower wheel assembly, cleaned an A coil, and installed improved air filtration.
Ryan H.
Service call for an strong smell coming from the mechanical closet. Technician found a loose fitting
Caleb P.
Preformed yearly furnace maintenance the system looks good at this time. Did notice on the indoor air quality test the TVOCS and the CO2 are very high recommend installing some IAQ devices to better the indoor air.
Caleb P.
Replaced the inverter board to find that a power surge fried the main board aswell.
Ryan H.
Annual furnace maintenance on a 9 year old Payne system.
Ryan H.
Service call for no heat where the batteries were dead in the thermostat.
Ryan H.
Service call for no heat where the technicians found dead batteries in the thermostat.
Ryan H.
Client has three high efficiency carrier units, all about 4 years old. Performed full HVAC maintenance checklist to ensure proper operation and inspect for any lingering issues. Advised customer on the benefits of regular furnace maintenance and showed them some things they can check themselves.
Ryan H.
Customer was looking for estimate on installing two whole home humidifiers to improve indoor air quality. Provided approximate costs of whole home humidifier installation.
Ryan H.
Service call for a no heat. Found a dirty filter restricting air flow and causing the furnace to shut off on a high limit.
Caleb P.
Found both drain lines frozen and the inducer frozen.
Ryan H.
Service call for no heat. The entire drain line was frozen keeping the 3 year old high efficiency Trane furnace from operating.
Chris V.
Service call No Heat, Technicians found the Low voltage fuse popped, The Transformer is fried as well, The thermostat freaks out when you put the system in Auxiliary Heat, It cycles the system on and off every time it gets put into Auxiliary Heat and doesn’t Heat at all the Outdoor unit only runs No Heat strips cause of the thermostat, The Contactor for the Heat strips is looking rough the bottom of the Contactor moves in and out touching the cabinet causing a short could be the cause of everything goin good down. Customer decided to change the thermostat, Transformer, and Contactor for Heat strips, After changing those parts the auxiliary heat and Normal Heat works great at this time.
Chris V.
Single System Furnace Tune Up, Checked all Capacitors, Checked and Adjusted gas Manifold pressures, Checked and changed all filters, Filter sizes-2 14x30x1, Checked Blower motor amps, Checked Blower motor bearings, Checked Blower motor assembly for build up of dust and dirt, Checked Inducer Motor amp draw, Checked and Cleaned flame sensor, Checked Flue for proper fall and water leakage, Checked Heat Exchanger for Cracks, Major Rust or Heat Stress points, Checked Hot Surface Igniter for wear and tear, Checked Delta Ts, Checked Static Pressure, Blew out the secondary drain from any debris, System works great at this time, Technicians made options for Air Quality as in UV Air Purification Bulbs to Eliminate any Bacteria’s, Viruses, Black Substance Growth and Allergens, The difference between the air scrubber and the Blue Tube, The Air scrubber ionizes the air flow making dust particles stick together making them heavier to drop to the ground instead of going thru the airflow, Leaves an Oz