Local Reviews
for Broken Arrow, OK
Our Reviews by City
Excellant service and great speed
floydgg - Broken Arrow, OK 74014
Response from Innovative Air Pros:
Mr. Floyd, thanks so much for you kind words! We appreciate you sharing your review with us and the community!
Great service.
Ruth - Broken Arrow, OK 74011
Chris explained everything to me. He was friendly and efficient and cleaned up when finished his work.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Excellent Service and friendly Professional Staff.
John - Broken Arrow, OK 74012
The HVAC person I was using was not returning calls anymore not sure what happened. Needed heat tape and pipe wrap installed on our 90% furnace condensation line to prevent a freeze up like we had during the polar vortex. A good friend recommend Innovative. They came out the same day quoted a price in the range I was looking for and installed it. Joined the "Pro Club" for Heat & A/C tune up plus fast and discounted service calls. FYI A/C went out this summer called after 5 PM on a Friday had a Tech. Saturday 8 AM no special charges.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Spring clean
Dana - Broken Arrow, OK 74012
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Excellent Service!
Rex - Broken Arrow, OK 74012
Dalton did a thorough and professional job with our Spring A/C service
Great Issue Diagnosis
Caleb - Broken Arrow, OK 74011
Love these guys!
CJ - Broken Arrow, OK 74011
If you are not happy with your current HVAC service, switch to these guys!
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
SUPER impressed!
Bonnie - Broken Arrow, OK 74011
I came home from work to find that our AC had quit working on an insanely hot day. I called around and couldn't find anyone that could come out the same day (a Friday at 3pm) until I called Innovative Air Pros. The woman I spoke to was so nice and compassionate about my situation and told me I would have a tech out that day to fix the AC after they finish their current job. Within the hour I got a call from Caleb the tech and said he was able to head my way, I was shocked that he was able to come out so quickly! Once I got off the phone, I received a text with all of Caleb's info and a picture which I REALLY appreciated as I was a woman at home alone, with just her child and small dog. It made me feel much more at ease to know who to expect. Caleb was so nice, knowledgeable and personable. He explained exactly what happened and was able to fix the issue right away with the parts in his truck. He was patient with me while I called my spouse and he explained everything all over again to him over the phone. He made me feel very comfortable about the situation and I am SO happy I ended up choosing Innovative Air Pros. We will definitely be using them for all of our heating and air needs from here on out.
Quick Service, Very professional and friendly!
Caleb - Broken Arrow, OK 74012
Caleb did a fantastic job diagnosing the problem and quickly getting it resolved! He was very professional and pleasant to speak with! He let me know some maintenance issues that need to be addressed at some point. I am very pleased with the service and quality of work!
Great Service!
Claude - Broken Arrow, OK 74011
Caleb is the best!
Cody is Awesome
Alan - Broken Arrow, OK 74012
Cody contacted me to let me know our thermostat emailed them about a problem with our system. Caleb came out promptly and diagnosed the problem and fixed it. Great folks to know and trust they will take good care of you!
Great service, quick response!
Miriam - Broken Arrow, OK 74011
Great service
Raul - Broken Arrow, OK 74012
Very friendly and professional service
Caleb P.
Financing special for HVAC Repairs: A client confronted a major HVAC blower motor failure, which required immediate attention. To assist them, we presented tailored financing solutions, allowing them to proceed with the necessary repair without financial strain.
Caleb P.
Autumntime HVAC Maintenance Service: I performed thorough fall HVAC maintenance at a residential client's location, proactively addressing potential issues. This comprehensive service entailed a detailed assessment of the HVAC system's components, including the heating unit, insulation levels, electrical connections, thermostat calibration, and airflow assessment. Our objective was to ensure the system's optimal performance during the challenging fall and winter months, enhancing energy efficiency and preventing unexpected breakdowns.
Caleb P.
Preformed yearly furnace maintenance on a 2014 Payne system. Checked gas pressure motor amps bearings cleaned the flame sensor and verified proper operation. System is heating good as of today.
Caleb P.
Technician started up the furnace and checked gas pressure on the system to make sure it would heat efficiently and properly.
Caleb P.
Technicians found the filters making the noise due to being dirty cleaned the filters and the noise stopped.
Chris V.
For this job, Customer wanted pricing on Humidifiers. Technician arrived made an option for a Steam humidifier and a Power humidifier. Customer wants to think about it and will call us back
Ryan H.
Service call for a 20 year old system. The customer thought the system was low on refrigerant. Technician arrived to find the ecm blower motor had failed. With the factory replacement motor being so expensive the customer wants to see some replacement options before making a decision.
Caleb P.
Pre-Autumn HVAC Maintenance: I conducted a comprehensive HVAC maintenance check at a residential client's location in anticipation of the upcoming fall season. This proactive service encompasses a thorough examination of every facet of the HVAC system, from refrigerant levels and electrical connections to thermostat calibration and airflow assessment. The primary objective is to optimize system performance for the demanding summer months, enhance energy efficiency, and guarantee uninterrupted comfort.
Caleb P.
HVAC Maintenance: We welcomed a new client into our HVAC Maintenance Services, thanks to a referral from a trusted family friend. Their decision highlights the importance of consistent upkeep for optimal performance and longevity, entrusted to our expert care.
Caleb P.
Inspected and repaired the entry way boot to fix and duct/airflow issues sealed the boot up with duct sealant and also scheduled the ducts to be cleaned on the 14th at 2pm.
Caleb P.
Found the thermostat blank due to the backed up drain line. Flushed the drain line and emptied the SS2. System is cooling good at this time.
Ryan H.
Warranty work on a newer Trane evaporator coil. Replaced the coil at no cost to the customer under labor warranty.
Ryan H.
Annual maintenance on a 9 year old Lennox system. The system is in good shape after a much needed cleaning of the condenser coil. The contact points on the contactor are looking rough but the customer wanted to wait on the repair.
Caleb P.
Online Humidifier Purchase: For enhanced convenience, the client explored our online store for a new humidifier purchase, while we're ready to provide expert installation when the system arrives.
Caleb P.
Preformed a yearly maintenance on two Trane systems. Checked all capacitors contactors refrigerant levels cleaned the coils and cleared the drain lines. Systems are both cooling good at this time. Found the contactor on the downstairs charred would highly recommend replacing the contactor to prevent any unwanted break downs.
Ryan H.
Single system ac maintenance on a three year old American standard system. The unit is in good shape and performing as it should here today.
Chris V.
17.2 SEER2 Variable Speed AC and Two Stage 96% Efficient Furnace with variable speed fan. Installed new Amana S series.
Caleb P.
Found the units outside disconnect in the off position customer stated another company was out yesterday to work on the other unit. Checked over the system and the unit is cooling good at this time.
Caleb P.
Water leak was from failed glued joint.
Caleb P.
Preformed yearly air conditioning maintenance on a 2018 Trane system. Checked all refrigerant levels motor Amps cleaned the coil as well as cleared the drain. System is operating good at this time would highly recommend adding a surge protector to the system as well as adding a while home air purifier.
Caleb P.
Found the units compressor capacitor out and the compressor not running. Replaced with a new capacitor and preformed a full system evaluation. System is cooling at this time but the technician did find two of the condenser fan motor brackets broken and the motor is wobbling badly also found the contactor showing wear. Recommended replacing those to better the health of the unit and prevent unwanted breakdowns.
Caleb P.
Found the wire on the condenser corroded and broken due to chemicals from the lawn service. Rewired and strapped the wires up higher to avoid the issue down the road. System is communicating and cooling at this time.
Gary K.
Technicians installed 3 Ton AC Condenser and 3 Ton AC Coil with 80% 3 Ton Furnace. Technicians used the existing copper and the existing high voltage wire. Technicians had to run a new 80% flue it was a 3 inch when it needed to be 4 inch. Technicians had checked charge on the system and made sure everything was cooling properly and working properly.
Ryan H.
Follow up on a previous install. The customer stated the system was not working correctly. The technician found a lose wire behind the thermostat causing errors. The system is back up and going now.
Ryan H.
Installed a new one and a half ton Daikin mini split on a garage that the home owner is going to turn into an office.