Local Reviews
for Broken Arrow, OK
Our Reviews by City
Excellant service and great speed
floydgg - Broken Arrow, OK 74014
Response from Innovative Air Pros:
Mr. Floyd, thanks so much for you kind words! We appreciate you sharing your review with us and the community!
Great service.
Ruth - Broken Arrow, OK 74011
Chris explained everything to me. He was friendly and efficient and cleaned up when finished his work.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Excellent Service and friendly Professional Staff.
John - Broken Arrow, OK 74012
The HVAC person I was using was not returning calls anymore not sure what happened. Needed heat tape and pipe wrap installed on our 90% furnace condensation line to prevent a freeze up like we had during the polar vortex. A good friend recommend Innovative. They came out the same day quoted a price in the range I was looking for and installed it. Joined the "Pro Club" for Heat & A/C tune up plus fast and discounted service calls. FYI A/C went out this summer called after 5 PM on a Friday had a Tech. Saturday 8 AM no special charges.
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Spring clean
Dana - Broken Arrow, OK 74012
Response from Innovative Air Pros:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Excellent Service!
Rex - Broken Arrow, OK 74012
Dalton did a thorough and professional job with our Spring A/C service
Great Issue Diagnosis
Caleb - Broken Arrow, OK 74011
Love these guys!
CJ - Broken Arrow, OK 74011
If you are not happy with your current HVAC service, switch to these guys!
SUPER impressed!
Bonnie - Broken Arrow, OK 74011
I came home from work to find that our AC had quit working on an insanely hot day. I called around and couldn't find anyone that could come out the same day (a Friday at 3pm) until I called Innovative Air Pros. The woman I spoke to was so nice and compassionate about my situation and told me I would have a tech out that day to fix the AC after they finish their current job. Within the hour I got a call from Caleb the tech and said he was able to head my way, I was shocked that he was able to come out so quickly! Once I got off the phone, I received a text with all of Caleb's info and a picture which I REALLY appreciated as I was a woman at home alone, with just her child and small dog. It made me feel much more at ease to know who to expect. Caleb was so nice, knowledgeable and personable. He explained exactly what happened and was able to fix the issue right away with the parts in his truck. He was patient with me while I called my spouse and he explained everything all over again to him over the phone. He made me feel very comfortable about the situation and I am SO happy I ended up choosing Innovative Air Pros. We will definitely be using them for all of our heating and air needs from here on out.
Quick Service, Very professional and friendly!
Caleb - Broken Arrow, OK 74012
Caleb did a fantastic job diagnosing the problem and quickly getting it resolved! He was very professional and pleasant to speak with! He let me know some maintenance issues that need to be addressed at some point. I am very pleased with the service and quality of work!
Great Service!
Claude - Broken Arrow, OK 74011
Caleb is the best!
Cody is Awesome
Alan - Broken Arrow, OK 74012
Cody contacted me to let me know our thermostat emailed them about a problem with our system. Caleb came out promptly and diagnosed the problem and fixed it. Great folks to know and trust they will take good care of you!
Great service, quick response!
Miriam - Broken Arrow, OK 74011
Great service
Raul - Broken Arrow, OK 74012
Very friendly and professional service
Gary K.
Technician did a yearly tune up two systems. Technician washed out the units and got them clean and put ac shine on the top to get them to look new. Technician also checked the capacitors on the units and checked the amp draw on the motors. Technician changed the filters on the units for customer. Everything is working properly at this time.
Caleb P.
Preformed yearly air conditioning maintenance. Found the upstairs contactor showing wear. Recommend replacing to prevent unwanted break downs during the hot summer days. Also recommend installing surge protectors on the systems to prevent premature part failures and unwanted expenses. Systems look good as of today other then the contactor on the upstairs system.
Caleb P.
Preformed yearly air conditioning maintenance on two Trane systems. Found the downstairs running in optimal condition at this time. The upstairs is low with a leak in the condenser coil customer would like repair vs replace options.
Gary K.
Technician did a yearly tune up on a new 2021 Goodman condenser, coil, and 2014 Rheem furnace. Technician washed out the unit and put ac shine on top to give it that new look. Technician checked all capacitors on the units and checked the amp draw on the motors. Technician found the blower motor compartment was very dust. Technician offered a option to clean it and get it looking. Customer would like to do it in the fall. Everything is working properly at this time.
Caleb P.
Preformed yearly air conditioning maintenance on a Rheem system. Checked all components and refrigerant levels washed the unit and changed filters. System is working good at this time no problems where found.
Caleb P.
Arrived to find the unit tripping on and off due to a severely backed up drain line. Installed a jones valve to properly clear the line the system is draining good at this time also installed algae prevention tablets to help prevent further algae build up. Welcome to the family!!!!
Gary K.
Technician did a yearly tune up on two systems. Technician washed out both of the systems and got any leafs out of the bottom. Technician checked capacitors on both units and checked amp draw from both. Technician found that both systems where pulling to many amps on start up. Technician offered customer a fix, customer will tell home warranty about it. Technician also checked all blower motor amps and static pressure and checked air temperature. Everything is working properly at this time.
Caleb P.
Preformed yearly air conditioning maintenance on two Trane systems. Both systems are working good at this time checked all components and washed the units out. Recommend adding surge protection to the systems to protect against lightning strikes and power surges.
Caleb P.
Preformed yearly air conditioning maintenance on a 2018 Trane system. Checked all safety’s washed the unit checked refrigerant levels. The system is running good at this time. Preformed a whole home indoor air quality test found the TVOCS severely high recommend adding a whole home air purifier to better the air in the home.
Caleb P.
Preformed yearly air conditioning maintenance on a old Coleman unit the systems compressor and condenser fan motor are both at the max amperage and will start to get worse as it get hotter outside. Cody will reach out with what to do next.
Caleb P.
Arrived to find the Trane units blower motor capacitor out and blown up causing the blower motor to not run. Replaced the capacitor with a new made in America capacitor and the unit is running good at this time. Would recommended replacing the secondary wet switch do to the switch being broken to prevent any water damage in the future.
Chris V.
17.2 SEER2 Variable Speed AC and Two Stage 80% Efficient Furnace with variable speed fan, Installed New Full Amana S Series System, Installed New Media Filter Base, Filter Size- 20x25x5, Installed New Pump Up Feet for the outdoor unit, Installed New Thermostat, Checked Refrigerant Levels, System Works great at this time.
Ryan H.
Service call for an AC not blowing cold air. Checked the entire system and found the system low on refrigerant and the compressor was pulling to many amps on start up. Presented some repair options to the customer to consider.
Caleb P.
Found the 2018 Trane air conditioners capacitor bad. Replaced the capacitor under warranty and insured proper operation the system is cooling good at this time will return to perform the A/C maintenance on a later date.
Ryan H.
Technicians performed a Standard tune up along with American Made Compressor Capacitor and Condensing Fan Motor Capacitor with 5-year warranty Dual Pole High Voltage Contact Switch with 10 year warranty Pull Blower wheel, clean and disinfect it. Outdoor Surge Protection with 10 year warranty
Ryan H.
Air conditioning installation follow up visit on a install of an Amana S line. The fully variable speed AC and two stage furnace is functioning as it should here today. Undated the software and checked the gas pressure.
Chris V.
AC installation & furnace installation service call. 17.2 SEER2 Variable Speed AC and Two Stage 80% Efficient Furnace with variable speed fan, Installed New Full A/C System, Installed New Furnace Drain Pan, Installed New Return and Supply Plenum, Checked Refrigerant Levels to ensure proper A/C Function, Technicians also ran a new Copper Line Set and PVC Drain for condensation, Installed Surge Protectors for both Indoor and Outdoor units, As Well as installed Blue Tube Germicidal Bulb to help eliminate any Bacterias, Allergens, Airborne Viruses, As well as Black Substance growth that Grow and Build up within the HVAC Systems.
Ryan H.
AC maintenance visit. Performed air conditioning maintenance on a three year old high efficiency Trane variable speed system. The system is in great shape and performing as it should. Inspected the r410-a refrigerant levels, cleaned the condenser coil, checked all electric motors, inspected all the safeties, checked the delta t, and static pressure. Performed a complementary indoor air quality test for a friends and family club member and discussed some options to improve indoor air quality and surge protection.
Caleb P.
Installed two whole home air scrubber plus air purifiers to provide the home with purified air and kill any viruses help with dust and debris.
Ryan H.
17.2 SEER2 Variable Speed AC and Two Stage 80% Efficient Furnace with variable speed fan, Installed New Drain pan for under furnace, Installed a new Media Filter base Filter size- 20x20x5, Installed New Return and Supply Plenum, Checked And Adjusted gas manifold pressures, System works great at this time.
Caleb P.
Air conditioning repair visit. Found the 1999 Goodman unit’s compressor pulling high amps and not turning on. Customer is going to try the home warranty company first for ac repair or ac replacement before making a decision.
Caleb P.
Preformed air conditioning maintenance on a 2021 Trane unit checked all safety components, refrigerant levels as well as checked the refrigerant charge. The system looks good as of now did notice high cO2 levels on the IAQ report would highly recommend installing a indoor whole home air purifier to better the health and air in the home.
Ryan H.
heating repair service call, heater not working properly on a newly purchased home. Technician found the 24 year old Lennox furnace with multiple code violations and a checked heat exchanger that was missed by the home inspection. Some permanent solution options were presented to the home owner. Homeowner will schedule furnace installation.
Caleb P.
Arrived to find the Goodman system was not heating. Upon further diagnosing we found the inducer motor capacitor was out of specifications. Replaced with a new capacitor and insured proper operation system is heating at this time.
Caleb P.
Cleaned the upstairs dryer vent. Noticed all the lint that was coming out was wet recommend having the roofers come back to seal the roof vent up. Ran the dryer through a 15 minute test and the system heated up like it should and the vent on the roof was emitting exhaust as it should.