Broken Arrow OK

Annual maintenance on a 1993 furnace. The systems heat exchanger is in very poor shape with large rust spots. The burner tubes and collection box were full of rust flakes from the exchanger deteriorating. The gas was shut off to the furnace here today to prevent the furnace from operating in a failed state and filling the home with carbon monoxide. The customer is going to get some options for replacement with the given age of the unit.

For this job, Technician performed a single system furnace maintenance tune up in an 11 year old Trane system. Technician checked all safety devices and components that are in use during the heating season. Technician found the blower motor capacitor is weak, the indoor coil does not have a secondary drain switch, The mold growth is getting a little worse from the last time the technician was here as well as the heat exchanger is cracked around the ring within the heat exchanger. The technician does not feel safe for this furnace to continue running and has turned the gas valve to the off position.

The technicians performed a duct cleaning on one system. We ran our brushes through each supply and return duct all the way to each plenum. We also installed a new surge protector on the furnace to keep it safe from any power surges. Everything is clean and the furnace is protected.

Today we completed your annual inspection and water heater flush that is included in your friends and family membership. Water heater for home is a 2022 model that is in good shape no signs of any leaks or corrosion, fair amount of sediment but not uncommon for age. We flushed until water ran clear with no signs of sediment. Upon inspecting water heater we did notice it is missing expansion tank and sediment trap on gas supply line making it not up to code at this time. Recommend leak detection shut off valve for water heater to shut off water when leak is detected minimizing property damage. All interior fixtures are in good shape with no leaks or signs of corrosion at time of inspection. Customer states he isn’t experiencing any plumbing issues at this time.

Arrived and got tankless set up to the point where when the network comes back up from being down from econet she can set everything up without our help. I informed customer if she still has any problems to let us know.

Autumn Heating System Maintenance: I conducted a thorough seasonal heating maintenance service, which included cleaning the blower components, inspecting fuel lines, testing safety controls, and ensuring system calibration. This preventive work helps maintain efficient and reliable heating throughout the colder months.

Arrived and ran machine through drain line and out to main clean out. Tested by dumping washing machine multiple times. Line is open and flowing all the way to the city.

Duct cleaning and sanitation

For this job, Technician arrived to the system not running at all as well as the thermostat is blank. Technician found the furnace breaker was tripped. Technician reset the breaker and the system works great at this time. Customer probably has a weak breaker.

Technician arrived to perform a yearly friends and family club furnace maintenance on two systems technician found that the upstairs unit was a frozen solid block of ice when an air conditioning mode technician performed a quick leak on the coil found coil is leaking. The air conditioner is from 1980. The furnace and coil are from 2001 technician also found the blower motor is failing Due to bearings and windings technician explained the concerns to the homeowner. She would like a new system due to age. She would also like to look into adding high efficiency filtration as well as an Apco-x With install homeowner also also has another Apco-x at their previous residence that she would like us to remove and install on the downstairs system, she would also like to look into high efficiency filtration on the downstairs unit as well due to severe allergies in the home technician inspected the downstairs unit 2014. The unit looks good at this time. No issues were found clean the flame sensor.

Called and spoke with Donna about getting her on the schedule to go by and set up Wi-Fi on her phone for the tankless app.

Arrived and ran large amounts of water through drain and it never backed up. Ran 2 loads of laundry through drain it never backed up. Signed up customer on friends and family during visit. Customer is also interested in duct cleaning, dryer vent cleaning, as well as potentially replacing the water heater. Sent emailed qoutes for customer to look over and will let us know if they choose to move forward.

Arrived and found cold side of tub not shutting off. Qouted to replace stem and customer accepted. Shut off water removed existing stem and installed new one. Turned water on and confirmed proper function with no leaks.

For this job, Technician performed a single system furnace maintenance tune up on an 8 year old Carrier system. Technician checked all safety devices and components that are in use during the furnace season. Technician found the system is working great at this time. The duct system is pretty dirty in need of cleaning as well as the system has no surge protection at all would highly recommend installing them to help protect the furnace from any power outages or power surges.

Technician arrived to perform a yearly friends and family club furnace maintenance on a brand new amana furnace. Technician adjusted gas pressure, checked amps, checked static pressure, checked temperature differential, cleaned flame sensor, changed filters and insured proper operation. While changing filters, technician notice dirty ductwork and made estimates for the customer on getting them cleaned and sanitized. Customer wants to move forward with the duct cleaning on the better option. System is heating properly at this time.

Installed gas shut off valve on capped gas line and then installed flex line to dryer. Checked for proper function and for leaks. Everything is working properly at this time with no leaks. Customer would also like to rebuild faucet in back yard that is constantly dripping. Hose Bibb seat is in bad shape, went ahead and installed new washer on stem and it did stop the drip, but unfortunately I believe the hose Bibb needs to be replaced. I assume after a few uses the seat will tear the washer again and will stop dripping again. Leak is stopped at this time, but unable to provide warranty due to the seat being bad in the faucet. There is no leak at this time.

Arrived and completed a thorough evaluation of all plumbing inside the home. Checked all faucets for proper flow and no leaks. Checked all drains for proper draining and no leaks. Inspected all toilets for proper flush with no issues or leaks around base or tank. Inspected water heater for any signs of rust or leaks. Flushed tankless and flushed system for 5 minutes to ensure all descaler was flushed through system.

Technician arrived to perform a factory update through cool cloud to update the furnace and allow the heat to run after the update. Technician verified proper operation. Furnace is heating properly at this time.

Technician arrived to perform a yearly friends and family club furnace maintenance on a 2019 furnace technician observed amps bearings Temperature rise and adjusted gas pressure technician found no issues at this time mechanically with the system did find the ductwork dirty technician recommended duct cleaning to the homeowner. He would like the options emailed to him at this time.

Replaced an o ring in faucet upstairs and removed hair from drain in downstairs tub, everything is working properly at this time.m

The technicians got called out due to a furnace not working. We arrived to find a similar situation to what Caleb found where there are no error codes and everything is communicating but the heat will not come on by using the thermostat, if you use cool cloud it would work but not from the thermostat itself. Lee said we would send a service tech out tomorrow to figure it out.

Arrived to toilet flushing properly with no issues flushed several times and ran auger to make sure toilet was clear. Everything is working properly at this time. No work completed

Today we performed your annual plumbing inspection and water heater flush that is included in your friends and family membership. The water heater for the home has a build date of 2020 making it 4 years old tank is in great shape and up to current code. Only recommendation is to exchange the plastic drain for a brass one to maximize life span of heater. All plumbing fixtures inside house are in working order with no signs of corrosion and or leaks, customer does state that he is in process of starting a complete bathroom remodel on the downstairs master bathroom. Customer reports he isn’t having any plumbing issues at thus time.

The technicians performed a duct cleaning and sanitizing. We Hooke up our vacuum to the supply and return plenums and ran our brushes through each individual boot. After we cleaned the ducts we fogged the duct system with Decon 7 duct sanitizer. Everything is clean and ready to go.

Arrived and went through steps of trying to connect Wi-Fi module, but was unsuccessful. Call tech-support and was informed that their systems are down at the Econ net and once everything is up and running an email will be sent out and everything should connect.