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Recent Reviews

B K
B K
18:09 07 Sep 21
I came home from work to find that our AC had quit working on an insanely hot day. I called around and couldn't find anyone that could come out the same day (a Friday at 3pm) until I called Innovative Air Pros. The woman I spoke to was so nice and compassionate about my situation and told me I would have a tech out that day to fix the AC after they finish their current job. Within the hour I got a call from Caleb the tech and said he was able to head my way, I was shocked that he was able to come out so quickly, especially on a Friday before a holiday weekend! Once I got off the phone with him, I received a text with all of Caleb's info and a picture which I REALLY appreciated as I was a woman at home alone, with just her child and small dog. It made me feel much more at ease to know who to expect. Caleb was SO nice, knowledgeable and personable. He explained exactly what happened and was able to fix the issue right away with the parts in his truck. He even sprayed all around our AC unit for ants because they're what caused the issue in the first place. To me, that is going above and beyond for the customer because he didn't have to do that at all. He was patient with me while I called my spouse and he explained everything all over again to him over the phone. He made me feel very comfortable about the situation and I am SO happy I ended up choosing Innovative Air Pros. We will definitely be using them for all of our heating and air needs from here on out.
Julia Brown
Julia Brown
20:41 28 Aug 21
Called on a Saturday morning and got somebody out a few hours later on a hot August day. Cody was incredibly kind, personable, thorough, and provided excellent service. He answered every question I had, and took the time to explain how AC waves work so I could understand what broke. He even pulled my husband outside to explain maintenance tasks that would save us money in the future. We bought out house 4 years ago and this was our first AC repair. We will 100% use Innovative Air Pros any time we have HVAC needs in the future!
Michael Dickerson
Michael Dickerson
23:17 21 Aug 21
Chris dis a great job and came quickly. Temps over 100 Nd AC stopped working. He was very polite and did an awesome job. Clearly explained everything going on and what needed done. Highly recommend.
Mark Heiliger
Mark Heiliger
12:38 17 Aug 21
Hard to replace great service - called Thursday evening in the midst of 100 degree weather and they responded ASAP! Scheduled and got my HvAC unit replaced the first business day I was available. Nothing beat coming home to a working AC. Chris and Cody were on top of everything from the first moment. Fixed a return duct issue and put in a much better filter system. They said they would be there at 8am and I got a text at 7:45 they were on their way - and a call at 7:55 confirming they were there.Top notch business and team.
Donna Belitz
Donna Belitz
22:11 09 Aug 21
I would highly recommend this company to others. It can be difficult installing an entire new HVAC in a much older home. Cody did a great job explaining the issues with my outdated system and quoting of a new unit. Ryan and Chris were knowledgeable and diligent in the install during some very uncomfortable temperatures. I found them all to be dependable, professional and fun to joke with.
Breann Carver
Breann Carver
02:08 05 Aug 21
We have had great experiences with Innovative Air Pros! We had an older, original unit in our 90s home and it decided to stop working during a very hot week. Cody was able to come out the next day, after hours, to provide thorough information on our options for replacement. We were not pressured, just informed, which we appreciated. Within a few days, Chris and Ryan, came to our home to install a new AC and furnace. They even left our furnace closet cleaner than when they arrived and moved our downstairs thermostat upstairs for us. Thank you for your great customer service! We definitely recommend Innovative Air Pros.
Mary Cuellar
Mary Cuellar
00:01 28 Jul 21
Cody was very professional and understanding on the phone. He was able to send Caleb out to reattach our ac's fan wires back to the until it's self. Was all done under a hour. Was the only company that I could get here after hours and the same day! Like I said under a hour from the first call until it was all done! Summer heat is no joke!
Mary Lou Caro
Mary Lou Caro
03:27 21 Jul 21
Called because our air conditioner was not cooling home. They came took out filters and took pictures of coils and advised what they thought needed done. Manager came and explained everything to us and quoted prices and options we had. Cody is very good at getting to basics learned a lot. Very helpful .
ML Benson
ML Benson
14:00 14 Jul 21
The people answering the phone were very nice and professional. The awesome updates and great customer service and then the excellent communication by the technician Caleb! This was my 1st time using them after bad experiences from a few other companies .I will be using Inovative Air Pros for all my Heat and Air needs from now on!
Julie Quirarte
Julie Quirarte
12:42 09 Jul 21
This company does a very thorough job. At the end of the service I received a report on my A/C of everything that they checked. They specified all the specific readings (technical).They took the time to answer all of my questions.
Tony Mottola
Tony Mottola
18:09 13 Jun 21
Called on Saturday at 5pm, caleb came Sunday at 12am, not bad. Added some coolant and informed me I have a slow leak. I will look into replacing the whole system and give them first Crack at it. Again, thanks Caleb
Kathy M
Kathy M
00:53 13 Jun 21
I had an appointment for 24 hours after I called. Everyone else only had appointments 3-6 days away. Caleb serviced my AC. He was professional, knowledgeable, very pleasant and repaired my system without delay. Great experience!
Nick and Autumn Savage
Nick and Autumn Savage
00:11 13 Jun 21
I use Innovative as my go-to. Always so fast to get out to a call, and the owner Cody, is quick to address concerns. His guys Caleb and Chris that have done repairs for me have been professional and honest, and I will use them every time for my HVAC needs.
Katy Phillips
Katy Phillips
16:02 04 Jun 21
We have used Innovative Air Pros for many years and continue to be impressed with their professionalism. Caleb is knowledgeable, friendly, and thorough each and every time he services our HVAC systems. I highly recommend!!
Corbin Mertz
Corbin Mertz
17:59 28 May 21
This was my first time using Innovative Air Pros and was thoroughly impressed by the job they did. Caleb was great, and would definitely use them again for future services!
Cody is the best! Caleb and the rest of his team are all the best .Ever since I have been having them come and do my spring and fall maintenance I HAVE NOT HAD ONE SINGLE BREAKDOWN!They also installed a upstairs heater for me and the price was amazing.Do yourself a favor and call Cody. They will treat you right!
Bruce Bradley
Bruce Bradley
00:18 02 Mar 21
They always responded quickly, notified us when they were in route, arrived on time and professionally performed all promised services within the estimated time frame. We replaced our ancient HVAC heat pump system with a new high efficiency system and we are very satisfied with our choice of product and company. The technicians are courteous and work efficiently to get the job done with quality and attention to detail.
Bob Biggs
Bob Biggs
01:35 17 Feb 21
I was so happy that Innovative Air Pros were able to get to my mother's house within 15 minutes and repair the heating system during this insane Sub-Zero blizzard 🥶 like weather. Chris had the broken parts diagnosed and replaced with new ones and the heat blowing again in less than an hour. If they didn't squeeze us in today so quickly, I feel like they went above and beyond. Thanks So Much!!!
Eric Prickett
Eric Prickett
17:16 15 Feb 21
I've used Innovative now for 3 major repairs across my personal home and my rental property. They are ALWAYS available, always on time if not early, and their work is superior. Being a member of their service plan is great too, not only do they service your units in the spring & fall, you get a lot of benefits & discounts too.
Emily McClary
Emily McClary
01:04 12 Feb 21
Quick response in a time of need. Identified the problem and fixed quickly. Very reasonable rates. Will definitely use again.
jbrando7
jbrando7
19:15 10 Feb 21
Chris did a great job inspecting my heating units. Seemed very thorough and informative. I’m a do-it-yourselfer so I decided not to get the unit serviced through them but he did locate the issue. I would use them again and I do recommend.

Local Reviews

Innovative Air Pros Rated 5.0 out of 5 stars based on 35 customer reviews

SUPER impressed!




Review of Innovative Air Pros

I came home from work to find that our AC had quit working on an insanely hot day. I called around and couldn't find anyone that could come out the same day (a Friday at 3pm) until I called Innovative Air Pros. The woman I spoke to was so nice and compassionate about my situation and told me I would have a tech out that day to fix the AC after they finish their current job. Within the hour I got a call from Caleb the tech and said he was able to head my way, I was shocked that he was able to come out so quickly! Once I got off the phone, I received a text with all of Caleb's info and a picture which I REALLY appreciated as I was a woman at home alone, with just her child and small dog. It made me feel much more at ease to know who to expect. Caleb was so nice, knowledgeable and personable. He explained exactly what happened and was able to fix the issue right away with the parts in his truck. He was patient with me while I called my spouse and he explained everything all over again to him over the phone. He made me feel very comfortable about the situation and I am SO happy I ended up choosing Innovative Air Pros. We will definitely be using them for all of our heating and air needs from here on out.


Great friendly service.




Review of Innovative Air Pros

Very courteous and professional. Excellent service. Thank you


Very good service




Review of Innovative Air Pros

Efficient and informative


Excellent work




Review of Innovative Air Pros

Very nice


Excellent and fast service




Review of Innovative Air Pros

Chris was awesome. Very polite and came quickly. He did a great job getting our AC cooling again. With temps hitting 100 this week, I'm immensely grateful.


Took care of business at the end of the day




Review of Innovative Air Pros

Unfortunately, my 30 year old Trans AC decided to give up the ghost, and do it on a hot, August weekend. But Chris was able to come out on a Friday afternoon, and make a technical appraisal of the situation, and then, run back to their shop and get a portable AC unit to keep me and my dog cool through the weekend; that was greatly appreciated, considering the crazy Friday afternoon traffic Chris had to fight, going from midtown Tulsa over to Jenks Oklahoma and back. The interesting thing about this situation, is that Innovative Air pros, when they had a different name, installed this unit 30 years. We definitely got excellent service out of our Trane AC/heating system. They already scheduled an appointment for the next morning, to come out and make an appraisal and bid on replacing the unit. It’s pretty good when some of the current staff, remember installing this piece of hardware. I will be looking forward to seeing the offerings on a replacement unit.


Dude is awesome.




Review of Innovative Air Pros

Very experenced and knowledgeable. They both were great.


Awesome services techs.




Review of Innovative Air Pros

The guys were courtious fast and thurough. Great guys.


Excellent service, definitely would recommend!




Review of Innovative Air Pros

Dalton was professional, helpful, and kind and went above and beyond to make sure my system was running optimally!


Very Polite and Great Service




Review of Innovative Air Pros

I appreciate the professionalism and friendliness of Cody and the other guys at Innovative Air. They quickly diagnosed the issue, gave us options and fixed it. Very painless process. Would definitely use again.


Fantastic service!!!!




Review of Innovative Air Pros

Caleb was great! He was very knowledgeable and friendly!


Vary professional, courteous and the service was outstanding!




Review of Innovative Air Pros

Awesome experience, guys were very professional technicians!!


Quick, efficient, exceptional service!




Review of Innovative Air Pros


Very knowledgeable




Review of Innovative Air Pros

Caleb was very knowledgeable and helpful. He diagnosed the issue with our a/c unit quickly and explained it to us along with our options. Would definitely recommend.


Great service!




Review of Innovative Air Pros

I was taken care of in 24 hours from calling. Everyone else was talking about appointments in 3, 4, 5 days. Caleb was pleasant, professional, knowledgeable and fixed my AC issue promptly. What a great experience.


Caleb was great. Very helpful and explained things very well.




Review of Innovative Air Pros

Caleb is a great representative of your company


Quick Service, Very professional and friendly!




Review of Innovative Air Pros

Caleb did a fantastic job diagnosing the problem and quickly getting it resolved! He was very professional and pleasant to speak with! He let me know some maintenance issues that need to be addressed at some point. I am very pleased with the service and quality of work!


Excellent Customer Service




Review of Innovative Air Pros

We have used Innovative Air Pros for years and continue to be impressed by their professionalism. Caleb is knowledgeable, friendly, and thorough each and every time.


Great Service!




Review of Innovative Air Pros

Caleb is the best!


Superior Service




Review of Innovative Air Pros

The assessment of my hvac system was very concise. The service agent took time to review all parts of the air conditioner giving it a thorough inspection and cleaning.


Ryan H.

Ryan H.

Installing a new HVAC system.

Near W Quincy St, Broken Arrow, OK 74012

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